Summary
A Scrum Master, a true leader, is responsible for:
Establishing Scrum
Serves a Scrum Team
Serves a Product Owner
Serves an organization
Establishing Scrum
The Scrum Master is accountable for establishing Scrum as defined in the Scrum Guide - Scrum Guide 2020
The first key responsibility of a Scrum Master is establishing Scrum as defined in the Scrum Guide. Worth emphasizing, Scrum as defined in the Scrum Guide! Another way of saying this is A Scrum Master needs to get their Team scrumming. A Scrum Master does this by helping everyone understand Scrum theory and practice, both within the Scrum Team and the organization. In a nutsell, a Scrum Master establishes and ensure a team is scrumming!
Serves a Scrum Team
The second key responsibility of a Scrum Master is serving their Scrum team(s). The Scrum Master serves the team by making the team a high-performing, cross-functional and self-organisation team. The Scrum Master achieved this by:
Coaching the team members in self-management and cross-functionality
Helping the Scrum Team focus on creating high-value Increments
Causing the removal of impediments to the Scrum Team's progress
Ensuring that all Scrum events take place and are positive, productive, and kept within the timebox.
Serves a Product Owner
The third key role of the Scrum Master is to support, coach and empower a product owner in his / her ability to maximise the value of the product resulting from the work of the Scrum Team. The Scrum Master serves a Product Owner by:
Coaching and supporting in effective Product Goal definition
Supporting in effective Product Backlog management
Helping a Scrum Team understand the need for clear and concise Product Backlog item
Helping establish empirical product planning for a complex environment
Facilitating stakeholder collaboration as requested or needed
Serves an Organisation
Ultimately, a Scrum Master serves an organisation. A Scrum Master is an agile change agents that helps foster, nurture and grow an agile mindset and agile value delivery culture. A Scrum Master serves an organisation by:
Leading, training, and coaching an organisation in its Scrum adoption
Planning and advising Scrum implementations within the organisation
Helping employees and stakeholders understand and enact an empirical approach for complex work
Removing barriers between stakeholders and Scrum Teams
Conclusion
A Scrum is an agile change agent primarily responsible for establishing Scrum with an organisation. As a True Leader, a Scrum Master serves a Scrum Team, Product Owner and Organisation at large. A Scrum Master is fostering, coaching and supporting empirical value delivery in an ever complex and changing world.
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